1. What should I do if I don’t know how to use the machine?
Dear, where are you from? It is because we have a master video to teach you how to use it.
2. Does the machine have warranty? How long is the warranty? How is it guaranteed?
Dear, we have a one-year warranty and lifelong maintenance of the national joint guarantee. You can rest assured to buy
For small problems, we can solve them by phone or send accessories, and return them to the factory for repair if they cannot be solved. (The blade is a consumable part and is not covered by the warranty)
3. Is the machine free shipping?
Dear, the machine does not include postage~ (All products in this store do not support 7 days without reason, and there is no postage, because the shipping costs of large-scale equipment to various places vary greatly, and it is impossible to set a unified data for description, please understand of it!)
4. How much electricity is the machine?
There are 220v and 380v voltage
5. How about the output?
Yields vary by model.
6. How to clean it?
Most machines wash it directly, which is simple and convenient!
7. What is the material of the machine?
The machine is made of food grade stainless steel
8. Will the blade be broken often?
Generally not, it is not easy to be damaged under normal use.
9. How often do I change the blades? Can I change the blade myself?
The service life of the blade is directly affected by the different materials to be cut and different loads. Generally, it is recommended to grind it every six months and replace it every two years. The specifics are subject to usage, and the blades can be replaced by themselves.
10. Are there any wearing parts for the machine?
Belt, heat pipe, switch button.
